That being said, I read some (old) reviews that said payments had been hung up (withdrawn from the tenant but not deposited into the landlords bank account longer than 10 days) and customer support was ZERO and their 'ticket' program kept automatically closing out the ticket request without resolution.

Usual and customary usually refers to outdated but working components, such as old ducts in a house that do not support central air well for lack of returns.

And a service animal is NOT an emotional support pet. 

Baltimore County has several landlord support programs to help manage this issue, such as the Landlord Leasing Incentive​(HABC).

The platform is heavily supported by AI, offering insights that go beyond tenant retention, including tenant health scores, engagement analytics, maintenance efficiency, payment patterns, and property performance comparisons.RentKeep integrates with property management systems like Buildium and AppFolio, functioning as parallel software to help property managers truly understand the data behind their properties.

Contracts, financials, and supporting documents are the backbone of the process, and missing even one can lead to delays or worse.Third-party inspections—like surveys, appraisals, and engineering reports are also key.

A link to FilePlace is at the bottom of every page, so it is easy to find.If you have technical issues, send an email to support@biggerpockets.com and someone will help you.

I attempted to call Avail but there is no phone support on the weekends.

I'm aware of both the ADA laws regarding service animals and FHA for emotional support animals.

A link to FilePlace is at the bottom of every page, so it is easy to find.If you have technical issues, send an email to support@biggerpockets.com and someone will help you.