I have also kept a giveaway bin in the laundry room where I have been collecting clothes, toys, etc & will make regular trips to the goodwill. 

A big portion of the sale price of the business is what's know as "good will". 

Steven Picker sounds good will do!

I wouldn't dream of keeping an existing mattress, or getting a used one (I believe it is illegal to sell used mattresses - Goodwill, etc. will not accept donations of used mattresses for sanitary reasons, and if Goodwill isn't going to take it, I definitely am not.  

What do you do to help foster goodwill (and how many units do you have as a point of reference).THANKS!

Allways be willing to walk away.Buy from motivated sellers (I’m not sure they are), be flexible on terms but not on your numbers and criteria.If they want Ernest money, to show good will,  consider giving it to them on YOUR terms.

He will have to pay tax on the part that is FFE, Good will, or a non-compete. 

Nothing good will come of that.Given that you have no documentation on the property condition at move it, I would just give them their $500 and move on. 

On the other hand, these tenants have been fantastic (my best so far) and renovating with them present would help generate more goodwill and perhaps lead to extended tenancy and other network benefits (They are both nurses and may have co-workers who are looking for apartments). 

It sounds like your problem tenant may really know their way around the law and an eviction attorney who is good will get them out quicker and smoother in most cases.