Then dispute any incorrect information.

I would not dispute your take for rates or UCLA's.

In my real job, I am a litigation attorney with extensive experience in real estate contract disputes, non-disclosure cases, realtor commission disputes, and landlord evictions.  

I'd be interested if anyone else finds a good resolution.

My reasoning: Larger Body Types = More wear and tear on the property.It looks like this has already been discussed, without resolution,  on bigger pockets: https://www.biggerpockets.com/forums/52/topics/187...The overriding theme seems to be to not discriminate based on size.  

I summarised your core problem and offered a resolution to that problem. 

I hope I have a resolution by end of day tomorrow. 

Something that I could record names, numbers, addresses, lead resolutions, P&L, follow up scheduling, mail tracking, etc.?

@Shanequa J.Chris Mason  Even if its deemed a breach the damage is done... and you would spend a ton of dough getting this in front of a trier of fact.IN our Oregon standard forms any disputes must go to meditation.. so maybe that's the next step but you will still spend about 5k on mediation.you can also make a claim against the against E and O  that would be a proper step as well. and if he works for a brokerage I would be all over the supervising broker.

If this is in CA courts, it will literally be years before any resolution.