You may be a volunteer/humanitarian, but that does not include your REI business. so point them towards some help and hold them to their lease agreement.All of my good faith would have gone out the window once they lied to me about stealing my check. 

Technological Enhancements: What technology upgrades have you made to improve the efficiency and customer service of your business, and what impact have these had on your sales and customer satisfaction?

Better schools, lower crime, quality of lie. 

What about the people surrounding the Groves in their events and sales pitches, their lies, their lack of transparency, the discriminatory approach to the different level of members.

How are you leveraging technology to enhance the buying experience?

Make sure your representative feels at ease utilizing technology for correspondence, sharing real estate listings, leading virtual tours, and remotely managing paperwork for signature.create a local team that includes an experienced real estate attorney, accountant, and insurance agent in the Houston region, in addition to a real estate agent and property manager.

I'd be more concerned about what lies under the tub, i.e. water damage and possible structural degradation.

Either way, the answer will lie in if the deal makes sense and makes you money. 

Technological Enhancements: What technology upgrades have you made to improve the efficiency and customer service of your business, and what impact have these had on your sales and customer satisfaction?

Yet, the advantage lies in the potential for leverage and debt to amplify returns.