I thought I'm just bringing the deal to the investor, and if he closes, collected my fee?

It's not just sitting back and collecting rent checks.

It appears to be that their focus might lean more towards collecting money rather than providing substantial support and outcomes.

When I did underwriting, since a portion of the insurance costs and property taxes are collected at closing, I reduced those from the first year of expenses.

I know there are a ton of features I don't utilize personally, I mostly use it just for tenant application and screening process, and then for rent and fee collection In my personal experience here's my pros and consPros•Had a template for screening questions on the application so I didn't have to think of things to ask myself•Handles rent collection easily and for only a $1 fee to my tenants for ACH transfer which makes it easy for both parties•I can set up all rent and fees at the beginning of a lease term so it's set it and forget it for me•My tenants have said setting up auto-pay was easy and I like to make it as easy as possible for them to pay me!

Rents probably decent, but maybe some occupancy or payment/collection challenges I would expect. 

While they are good communicators, experienced with Section 8, and their software for rent collection is solid, we're increasingly concerned about a few key issues and would appreciate input from anyone with similar experiences:Turnover Fees Transparency:The turnover fees seem high, and despite our requests for itemized breakdowns and man-hours to justify these costs, we feel they may be taking advantage of our out-of-state position.

In the last few days, there have been new flooding issues due to the amount of rain collecting into drainage streams, rivers, swamps, etc.

You can collect your management fees in an S-corp for tax savings.

This could be the perfect timing to convince a property owner it’s time to collect their final check for the house.