@Bryan LaFor us, the first step in screening is the initial phone call and in-person interaction when they tour the property.

Also minimize your interactions with her.

Im lucky to work in an interactive office environment for a private company, where I have the ear of some successful operators.Everyone learns differently, but without the working experience I now have (and continue to compile, every day), my path to operator would surely be a bit longer. 

@Dave Foster, I thought about that.

A mentor that charges is a coach, not a mentor.100% of what you need to know you likely can ask here & going to those interactive meetings.

As a new agent, I suggest going with a big brand name brokerage that has good training like a Long & Foster (Who I work for), Keller Williams, etc.

Chris Foster is my name.

I'm looking forward to learning from and interacting with people on the forum boards! 

There is one that started on here by @George Foster and @Brie Schmidt. 

I would document the interaction by taking notes on what was said just in case a LE agency calls you to find out what this guy is complaining about.