I give them a design proposal saying, basically, "We're going to do plans and design work for a project that with this programme (X, Y, Z) with a total budget target of $xxx,xxx, the cost for the design will be $xx,xxx" .... either they sign and give us a payment, or hasta-la-vista, baby. 

I'm on the internet right now to setup the Indiana LLC.

I was with the tech during the repair; noted their thermostat was set at 80 degrees (and this isn't a programmable one).   

We're in the age where a lot of buyers "find" their own deals (with this new Internet thing that has finally caught on), so you don't hire an agent to find your deals, you have an agent to make sure your deals are done legally and properly.

Hire a managing broker who knows the ins and outs of running the business and representing buyers and sellers.I'd also suggest that unless you have programmers with time on their hands, you might consider not reinventing the wheel when it comes to office software.  

According to the good ole internet and Realtors, now our properties are worth $620,000........

Downside to excel path is you need excel where as downside to Google Apps is you need internet access. 

https://medium.com/@nathanwaters/driverless-hotel-rooms-the-end-of-uber-airbnb-and-human-landlords-e39f92cf16e1Interesting article about the second order effects of the biggest business opportunity since the Internet, driverless cars.Now that Waymo is driving around Phoenix with no one in the driver seat and they have $20B to deploy their robo taxi and logistics service, driverless cars that transport people around a city are here.

I ran across BP while doing research on the internet and immediately got hooked.

If all else fails maybe up your game a little by bumping the rent and include free basic internet or something like that?