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Managing Your Property

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20
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6
Votes
Jazzous Anderson
Pro Member
6
Votes |
20
Posts

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3,612
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1,985
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Michael Smythe
Property Manager
  • Property Manager
  • Metro Detroit
1,985
Votes |
3,612
Posts
Michael Smythe
Property Manager
  • Property Manager
  • Metro Detroit
Replied Apr 28 2024, 06:35

@Jazzous Anderson try NARPM.com

Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

To avoid going through the same poor experience, keep reading.

Even if someone gives you a referral here, do NOT make the mistake of assuming that the PMC will meet your expectations, just because they met the expectations of the referral source.

In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.

It's often a case of not doing enough research, as they don't know what they don't know!

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.

EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean? What documents do they require, what credit scores do they allow, how do they verify previous rental history, etc.? You’d be shocked by how little actual screening many PMC’s do!

This also leads owners to ASSUME simpler is better when it comes to management contracts.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings. Why do you think purchase contracts are so long and have such small print?

We recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

P.S. If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general. Take ownership of your mistake and learn to do the proper due diligence recommended above😊

User Stats

20
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6
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Jazzous Anderson
Pro Member
6
Votes |
20
Posts
Jazzous Anderson
Pro Member
Replied May 29 2024, 22:03

That was fire!!!!!!!! Thank you for the insight and I will strongly take this into consideration.

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1
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0
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Justin Perron
  • Property Manager
  • Orange County, Ca
0
Votes |
1
Posts
Justin Perron
  • Property Manager
  • Orange County, Ca
Replied Jun 24 2024, 17:12

Hi Jazzous! I may be late to the party but we handle property management all over Riverside County.