Automating virtual assistant

Automating virtual assistant

Real Estate Investor · Sauk Village, IL · Member since 2015 · 78 posts · 30 votes

I have been working on some pretty intense policies and procedures for the way I run my business. The goal is to be able to hand it over to anyone and be able to do it. I'm doing it all web based (google sites) supported by a bunch of videos I created. Videos, meaning recording my video screen and you hear me in the background saying what I'm doing, I don't want to make it sound like I'm making some fancy video. I probably own 20 and manage 10 give or take a couple with low income tenants, so its like managing double that, than normal areas. I don't spend more than 5 hours a week managing these properties but I have to be available. Meaning, receive text messages, very few phone calls unless I have something for rent. I tell tenants I don't want to talk to them, if theres a problem take a pictures and send it to me and I will send the right guy. I'm already working with some VA's for bookkeeping in buildium and quickbooks, data research and creating seller databases. Its going pretty good because I interviewed sooo many.

I have two little road blocks in making this awesome.  First, how do I hire someone to be available?  My job isn't an hourly job, I might go a few days with out taking a call.  I don't expect someone to only get paid for the phone calls they take.  How do I get someone to accommodate my schedule?  

Second, implementing this thing??? Kind of scary...

I could handle most of this myself as of now, since I'm hiring out most of my labor, if I acquired a few more units, then I might not be able to handle it.  So my goal is to build the infrastructure now managing 50 houses, so on the way to getting there it will be easy, any help is appreciated!!! 

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  • Investor · Cleveland, OH · Member since 2015 · 6k+ posts · 2k+ votes
    9y

    Looks suspiciously to me like you need just one thing: a REAL Property Manager! 

    ie. One who already looks after many Landlords! Cheers...

  • Vendor · Denver, CO · Member since 2016 · 7 posts · 2 votes
    9y

    Have you tried posting a job on the freelancer site Upwork? I would try that. I do see a few property managers up there. I have apartment buildings and also a real estate software product. We self-manage the apartment buildings, but I do go to Upwork to find freelancers to help with our software business and have a lot of success with that.

  • Investor / Vendor · San Diego, CA · Member since 2016 · 1k+ posts · 949 votes
    9y

    @Edward Mccracken

    Hey Edward, kudos to you for realizing you need both People and Systems in place and you asked about how to find the right People. You've been working on the systems piece, and it's a great start that you are tech-savvy and using Buildium, VAs, and other tech.

    As for the people, here's an out-of-the-box recommendation you might like. Go hang out at your local REIA and look for hungry young investors who are smart and ask the right questions and have time on their hands. You could be a good mentor to them and build a mutually beneficial relationship where they can offer you their time and help with managing properties.

    Or you could look at close friends/family who hate their jobs and train them to take over lol. Many creative paths in Real Estate. It's a great game of solving problems :)

    Let me know how it goes mate.

    Cheers,

    Ray

  • Burleson, TX · Member since 2009 · 37 posts · 33 votes
    9y

    why dont you just hire a callcenter.  They charge like a dollar a minute and will charge you only per call.  If youre call volume is seriously that low but sporadic then that would be the best solution.  They are available 24/7 too so better value to your clients.

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