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Reviews & Feedback
Updated over 5 years ago, 08/07/2019
Feedback for BiggerPockets
I have some website feedback for the BiggerPockets staff (not sure if this is the right place to post it, but I couldn't find a feedback forum).
As a new user, I've found navigating the forums pretty tedious and difficult. I'm in Houston, and finding the local forums for Houston wasn't really obvious.
I think to actually find it, I had to go to Google and literally search "BiggerPockets Houston Forum" to find it.
My suggestions would be:
1. When you're using "Search" on BiggerPockets, include possible Forum Names in the results. Right now it just returns forum posts (not the forums themselves)
2. Under "Browse Forums" menu dropdown, show the "Houston Forum" near the top. If you can automatically detect the location of the user (via IP address, or profile location), you should be able to automatically detect which local forums he/she might be interested in.
3. When you click on "Show All Local Real Estate" button in dropdown, make it more obvious on how to view sub-forums. Right now they're hidden under the "Show 51 Sub Forums" link. If this link was more prominent, it would of been easier to spot. Suggestion: turn "Other Forums Show 51 sub-forums" into two tabs called "Posts" and "Sub-Forums (51)".
4. Consider adding a "Feedback" forum for the community to provide feedback for the BiggerPockets team to help improve the site. Feedback could be ranked by the community which could help the BiggerPocket team know which feedback to prioritize.
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I work as a full-time User-Experience Designer and Web-Developer, so I'm happy to help out and provide more feedback and suggestions to help make the experience for the community even better.