Air Fresheners and Issues

[Luke Masaschi]

Hey guys I had a guest complain about plug in air fresheners. To me I never notice a difference and pick light scents just to keep my home smelling nice because its an older wood home in the country and sometimes gets a different smell to it that can be a turn off.

The guest lost it on me after arriving and said she had asthma and couldn't stand being in the house and wanted a full refund. I was nice enough to do so even though I say I use air fresheners and she never said anything before arriving.  She still left a one star review and airbnb refuses to remove it because it was her "experience" at my property even though I dont have a single other rating out of 30 thats below a 5.

Anyways does anyone have recommendations for better alternatives? I wanted to try essential oils / diffusers but those are a lot of work and cant function on there own.