Air Fresheners and Issues

[Luke Masaschi]

Hey guys I had a guest complain about plug in air fresheners. To me I never notice a difference and pick light scents just to keep my home smelling nice because its an older wood home in the country and sometimes gets a different smell to it that can be a turn off.

The guest lost it on me after arriving and said she had asthma and couldn't stand being in the house and wanted a full refund. I was nice enough to do so even though I say I use air fresheners and she never said anything before arriving.  She still left a one star review and airbnb refuses to remove it because it was her "experience" at my property even though I dont have a single other rating out of 30 thats below a 5.

Anyways does anyone have recommendations for better alternatives? I wanted to try essential oils / diffusers but those are a lot of work and cant function on there own. 

[Collin Hays]

Quote from @Bruce Woodruff:

Ditch any kind of freshener and get to the real problem, like @Collin Hays said. I've owned old houses and love them....but they can have that 'old house odor'. Not everyone finds it charming like some of us. If there is still an old musty smell, then you need to disclose it in your description. Wish I had a better answer, but that's the best option...

 Bruce, did you forget to take a shower this a.m.  ??