Rent collection suggestions?

[Charlotte Chew]

Ive had my town home rented out since March and this is my first experience being a landlord. I did screening through Zillow Rental Manager and got my rental agreement from BP. Ive picked up rent several times in cash or money orders. Electronic payments would definitely be easier for me so tenants requested to pay through Venmo this month then requested to go through Cash app instead. I think I need to revisit what the rental agreement says and stick to that because I feel we're going down a slippery slope. I initially went with a property management company but they didnt get a tenant in very quickly and I'd have no cash flow with property management so I decided to manage it myself for now. There's been some complaints with tenants being loud and having too many people at the pool but they seem to do better once I reminded them about rental agreement and HOA rules. Please let me know what advice you have and effective methods of collecting rent. Thank you!