Need to clean air ducts?

[Greg Smith]

We have a newer tenant that has seemed to be very good so far. However, he has been complaining of his allergies acting up since moving in and is asking for us to clean the air ducts thinking it is due to dust in the vents.  He has gotten the carpets cleaned and we have already tried replacing the filters. It's a small house but having someone clean the ducts would cost a few hundred dollars at least. Has anyone done this in their own properties?  Would you expect the tenant to at least split the cost? Thanks

[Steve S.]

Not sure what the issue is. Wouldn't that be a feature that you're keeping your units clean and safe? You now will have a record that you're keeping your units clean. Personally I would do it myself and with a quick search on youtube you can learn how to do it. This is not something I would expect a tenant to pay for either. To me this wouldn't fall under regular cleaning and maintenance.

This may just be my own opinion. I personally want my tenants to tell me if something isn't right with the unit and I would want to keep up high standards.