Skip to content
×
PRO
Pro Members Get Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
$0
TODAY
$69.00/month when billed monthly.
$32.50/month when billed annually.
7 day free trial. Cancel anytime
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
General Landlording & Rental Properties
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated 10 months ago, 01/22/2024

User Stats

1,250
Posts
213
Votes
Mary Jay
  • Glendale, AZ
213
Votes |
1,250
Posts

Flooring for bad tenants who let their pets pee/poop on the flooring and dont clean

Mary Jay
  • Glendale, AZ
Posted

Hi guys, Ive been having a difficult time with some of my properties that have carpets. The tenants would leave gum, cat pee/dog poop, etc on the carpets, so I had to change them. The tenants moved in and said they have no pets (make 100k per year, credit above 700, looked clean), then they lost their job and I had to do an eviction.... Another rental, section 8, moved out and there is a pet pee and poop ingrained into the floor. 

All other rentals are ok, usually just professionally cleaning the carpets is enough..

But after those who ruined the carpets now I have to change the flooring and thinking what will be the most durable for tenants like that?

Do I understand correctly that the tile for tenants like this will be better than vinyl plank?

Because if they dont clean out animal pee and poop right away, vinyl planks can get damaged...

At least if there is tile then I can wash the flooring with bleach... The pee/poop smell can get onto the tile grout, of course... 

User Stats

31
Posts
26
Votes
Mwazomela Thurmond
Agent
  • Realtor
  • Newport News, VA
26
Votes |
31
Posts
Mwazomela Thurmond
Agent
  • Realtor
  • Newport News, VA
Replied
  • First, I'm so sorry you had to deal with tenants like that. I'm glad it didn't let it break you. Yes, tile is generally more durable and easier to clean than vinyl plank, especially for tenants who may not be careful about cleaning up after their pets. Tile is also less likely to absorb odors, making it a better choice for homes with pets. Replacing carpet with anything other than carpet can make it more friendly to tenants with allergies.  
  • Plus, if it's happened before, you've seen with time it can happen again. I know you probably considered having a no pet rule, because what you're spending on carpet cleanings could be going elsewhere. 

  • Consider the budget. Tile and commercial-grade vinyl plank can be more expensive than other types of flooring. Get a good tile company with reviews and references you can trust. 
  • Mwazomela Thurmond

User Stats

9
Posts
3
Votes
Replied

Tile has been great for us. The floor always remains shiny and there is never any residual stain or smell after pee or poop. We were able to find a cheap labor handy-man so we went with the more expensive tile. 

CV3 Financial logo
CV3 Financial
|
Sponsored
Fix & Flip | DSCR | Construction Loans Up to 90% LTV - Up to 80% Cash Out - No Income Verification - No Seasoning Requirements

User Stats

11,466
Posts
13,223
Votes
Bruce Woodruff
Pro Member
#1 Contractors Contributor
  • Contractor/Investor/Consultant
  • West Valley Phoenix
13,223
Votes |
11,466
Posts
Bruce Woodruff
Pro Member
#1 Contractors Contributor
  • Contractor/Investor/Consultant
  • West Valley Phoenix
Replied

Vinyl planks are not a good choice for a situation like this because of the seams and joints. Liquids WILL penetrate, no doubt about it. Tile is not great either because the urine will get into the grout joints (yes, even if they're sealed) and you'll have to regrout. The best choice is sheet flooring, what we used to call linoleum...probably the 'perfect rental flooring'

https://www.forbes.com/home-improvement/flooring/linoleum-fl...

User Stats

533
Posts
738
Votes
Eric Gerakos
  • Investor
  • Costa Mesa, CA
738
Votes |
533
Posts
Eric Gerakos
  • Investor
  • Costa Mesa, CA
Replied

Why I don't allow pets.

User Stats

11,466
Posts
13,223
Votes
Bruce Woodruff
Pro Member
#1 Contractors Contributor
  • Contractor/Investor/Consultant
  • West Valley Phoenix
13,223
Votes |
11,466
Posts
Bruce Woodruff
Pro Member
#1 Contractors Contributor
  • Contractor/Investor/Consultant
  • West Valley Phoenix
Replied
Quote from @Eric Gerakos:

Why I don't allow pets.


 And there is the winner!!!

User Stats

70
Posts
67
Votes
Replied
No flooring is resident proof. If residents do not properly care for the flooring, you are going to have problems. No pets is always the best pet policy for landlord. If you want to accept pets, I would strongly consider imposing pet security deposits and pet rent fees in addition to the security deposit. There needs to be accountability and consequences for damaging property.

User Stats

1,250
Posts
213
Votes
Mary Jay
  • Glendale, AZ
213
Votes |
1,250
Posts
Mary Jay
  • Glendale, AZ
Replied
Quote from @Eric Gerakos:

Why I don't allow pets.


 Neither do I...Yet, somehow they show up anyway

User Stats

11,466
Posts
13,223
Votes
Bruce Woodruff
Pro Member
#1 Contractors Contributor
  • Contractor/Investor/Consultant
  • West Valley Phoenix
13,223
Votes |
11,466
Posts
Bruce Woodruff
Pro Member
#1 Contractors Contributor
  • Contractor/Investor/Consultant
  • West Valley Phoenix
Replied
Quote from @Mary Jay:
Quote from @Eric Gerakos:

Why I don't allow pets.


 Neither do I...Yet, somehow they show up anyway


You should pick this up during your quarterly visits to replace filters and the like.....

User Stats

2,323
Posts
1,578
Votes
Richard F.#1 Tenant Screening Contributor
  • Property Manager
  • Honolulu, HI
1,578
Votes |
2,323
Posts
Richard F.#1 Tenant Screening Contributor
  • Property Manager
  • Honolulu, HI
Replied
Aloha,

For MANY years, in HUNDREDS of low end, and Section 8 properties as well as "average" rentals, we installed Vinyl Composition Tile...Armstrong such as this:
https://www.armstrongflooring.com/commercial/en-us/products/...
We standardized on a few tiles that could be coordinated into patterns or checkerboards, or just solid. Easy to install, with proper preparation, and VERY durable. This is the tile that is in the Kwik E Marts, your Doctors offices, supermarkets, and other high traffic locations. You just need to learn how to properly strip, wax, and buff back to that high gloss finish with a commercial power floor buffer and the correct cleaning/waxing products. You can restore the worst looking floor back to new when the Tenant vacates. And charge them the cost to do so (a few hours labor). I have properties here that we installed over 15 years ago and STILL look very nice and rent well. Although we now are using LVP, I have doubts it will hold up as well, but only time will answer that...

VCT flooring can certainly be gouged or have other damage, BUT it is a solid material about 1/8th inch thick. To restore the shine you just polish down to "clean" material again. Worst case, you can heat up an individual tile and release it from the adhesive to replace it. You DO need to watch the "dye lot" numbers though, or you can get noticeable mismatch. (We bought the stuff by the pallet full...)

Sheet vinyl, while certainly less expensive, tears; is very thin with usually a black backing that shows through with just minor damage, and often creates tripping hazards. You can either spend less and change out frequently, or install something much longer lasting.

I will just add a comment about carpet. I NEVER understand why Owners often put in a solid color, or those super cheap, flat carpets! One spill and you have stain that will look bad for years, even if only a light stain. When I must use carpet, I always use a multi color plush. They will hide stains very well for a reasonable number of years. Most is now being replaced with the LVP however.



User Stats

2,756
Posts
1,942
Votes
Alecia Loveless
Pro Member
#5 General Real Estate Investing Contributor
1,942
Votes |
2,756
Posts
Alecia Loveless
Pro Member
#5 General Real Estate Investing Contributor
Replied

@Mary Jay We’re using LVP where at all possible and mid grade Berber carpet if the floor is too uneven for the LVP. We have several 100 yr old buildings.

I found in my one property that had tile the tenants beat on it and had multiple poorly behaved children and pets and there was no odor. I’d try for that if I were you and could find a contractor to affordable install it.

We’ve found the LVP picks up odors easily and sometimes it’s just easier to replace it than figure out how to mitigate the smell. Our biggest problem so far has been with the closet smokers though and not the pets. If it’s been laid properly you can paint it with oil based Kilz to kill the odor and just go right over it with a second layer of LVP. Obviously if it’s pet urine even the Kilz might not work and you might have to remove it all.

  • Alecia Loveless
  • User Stats

    157
    Posts
    97
    Votes
    Gustavo Delgado
    • Houston, TX
    97
    Votes |
    157
    Posts
    Gustavo Delgado
    • Houston, TX
    Replied

    I replaced with carpet a few years ago. It has held up pretty good so far but once my current tenant leaves (hopefully in like 10 years) I will likely put luxury vinyl all over. 

    User Stats

    1,250
    Posts
    213
    Votes
    Mary Jay
    • Glendale, AZ
    213
    Votes |
    1,250
    Posts
    Mary Jay
    • Glendale, AZ
    Replied

    thank you so much, guys!

    BiggerPockets logo
    BiggerPockets
    |
    Sponsored
    Find an investor-friendly agent in your market TODAY Get matched with our network of trusted, local, investor friendly agents in under 2 minutes

    User Stats

    27,378
    Posts
    40,282
    Votes
    Nathan Gesner
    Property Manager
    Agent
    Pro Member
    • Real Estate Broker
    • Cody, WY
    40,282
    Votes |
    27,378
    Posts
    Nathan Gesner
    Property Manager
    Agent
    Pro Member
    • Real Estate Broker
    • Cody, WY
    ModeratorReplied

    The best protection? Strong screening, strong rules, regular inspections, strong enforcement.

    I manage up to 400 rentals and about 150 of them have pets. I have bad pet damage once every 3-4 years.

    • Nathan Gesner
    business profile image
    The DIY Landlord
    4.7 stars
    151 Reviews

    User Stats

    1,250
    Posts
    213
    Votes
    Mary Jay
    • Glendale, AZ
    213
    Votes |
    1,250
    Posts
    Mary Jay
    • Glendale, AZ
    Replied
    Quote from @Nathan Gesner:

    The best protection? Strong screening, strong rules, regular inspections, strong enforcement.

    I manage up to 400 rentals and about 150 of them have pets. I have bad pet damage once every 3-4 years.

    If on an inspection you check and now the tenant has a pet or you are unhappy with the way the property looks like, do you not renew the lease? My thinking: the damage is done so let them live there as long as they are paying...

    User Stats

    11,466
    Posts
    13,223
    Votes
    Bruce Woodruff
    Pro Member
    #1 Contractors Contributor
    • Contractor/Investor/Consultant
    • West Valley Phoenix
    13,223
    Votes |
    11,466
    Posts
    Bruce Woodruff
    Pro Member
    #1 Contractors Contributor
    • Contractor/Investor/Consultant
    • West Valley Phoenix
    Replied
    Quote from @Mary Jay:

    They can do so much more damage!


    User Stats

    384
    Posts
    195
    Votes
    Mary Smith
    • Rental Property Investor
    195
    Votes |
    384
    Posts
    Mary Smith
    • Rental Property Investor
    Replied

    LVP flooring has always been good for us, and I highly recommend it!

    User Stats

    1,250
    Posts
    213
    Votes
    Mary Jay
    • Glendale, AZ
    213
    Votes |
    1,250
    Posts
    Mary Jay
    • Glendale, AZ
    Replied

    thank you so much guys!

    User Stats

    69
    Posts
    20
    Votes
    Diane Chapman
    • New to Real Estate
    • Michigan
    20
    Votes |
    69
    Posts
    Diane Chapman
    • New to Real Estate
    • Michigan
    Replied
    Quote from @Nathan Gesner:

    The best protection? Strong screening, strong rules, regular inspections, strong enforcement.

    I manage up to 400 rentals and about 150 of them have pets. I have bad pet damage once every 3-4 years.


     WoW! Great advice!