Has Anyone Done Business with "Travelers Haven?"

[Malkia Ra]

Was contacted by Travelers Haven today, a corporate housing/short-term rental agency.  There's a traveling medical professional who's interested in my rental, so a rep called to get more information.

The rep explained the lease would be with them, not the tenant, and they will also be responsible for payments and damages.  Their reviews on Google and Facebook aren't very good.

Can anyone chime-in?

[Rick Bassett]

We've worked with them several times, and our experiences with them were excellent. Still, screen the tenants, get a good security deposit and make the tenants sign an acknowledgment of house rules. 

[Meredith Rendall]

Thank you, Rick, for the recommendations; I'm entering my first agreement with them this week. Glad to hear you had a good experience.

[Ronda R.]

I just got an email from them wanting to lease for 5 months. The client will not allow a background check. I can't think of one good reason to refuse that, can you? I have along term tenant in late 50's and her grandchildren often. My husband says there might be a good reason. I am inclined to deny. And I agree with the op. I have checked their reviews and BBB ratings and they are not good.

[Malkia Ra]

@Ronda R. a potential-renter who takes issue with a background check is a hard-pass for me.  I learned early-on in this business you never waver when it comes to your requirements.

And while we're on the subject of avoiding background checks... I've received tons of interest via AirBNB from people seeking mid/long-term rental situations.  One woman in particular asked if I would be open to renting to her for about 8 months, blocking my rental so that it could not be rented by anyone else, and allowing her to pay on a monthly basis so she wouldn't have to pay the total amount of her stay upfront.  I told her what she's looking for is a lease situation and that would require her to submit an application and undergo a background check.  Never heard from her again.

With regards to Traveler's Haven, they lived up to their horrible reviews.  The communication was awful from the outset, and this is a major red flag when attempting to establish a business relationship.  Not to mention, the traveling medical professional they were representing gave me "sketchy" vibes.  #DodgedAbullet

[Ronda R.]

Thank you for responding. I agree with the background check issue. I am passing. I do get a lot of medical professionals though that stay several months at a time. I prefer the longer term reservations actually. I've had very good results with them.

[Eli Dupuy]

Looks like Travelers Haven is only good for property managers and individuals with 5 properties or more. Not good if you are just starting with 1 property.