Bank mistakenly pays off the wrong mortgage, advice needed.

[Steve P.]

Has anyone ever refinanced and had the bank pay off the wrong mortgage?

I had two mortgages with Countryside which became Nationstar. One is a rental townhouse and the other is my personal residence. I wanted the bank to refinance the townhouse, not my home, and here is what happened. The bank paid off my house entirely, I owed almost the identical amount on both mortgages, but they placed their new loan on the townhouse. So in first position on the townhouse is the Nationstar mortgage and in second position is the new mortgage. There is no value there to cover the second position mortgage except possibly a small amount.

The refinancing took place in the middle of March 2013 and I received a call from Nationstar while I was out to dinner one night in May that I had two hours to pay the mortgage. Of course I argued that the mortgage was paid off. Well it wasn't. I paid the mortgage payment while on the phone and put off checking into it until the next day. That is how I discovered the mistake. I called the loan officer to tell him about the mistake and he said he must have written down the wrong loan number as both loans were almost identical amounts. He said he would correct it. As of Sept. 5 he has not corrected it. I informed him first around 60 days after the March closing and he has 90 days from the closing to get it to the title company. We are now 6 months along and he has not taken care of it. I went to the title co. about 3 weeks ago and they said there is no title work done on it yet. So I have been making regular payments for a mortgage that is supposed to have title work and it hasn't taken place yet.

He still has not corrected it. I have a retirement home being built out of state that will be ready for me to close on the first week of October and I can't get a mortgage because all the loan officers expect this mistake to be reversed or in some way changed and finalized. They can't even believe what I am telling them I don't think. Therefor I can't close on my new home.

I may have to seek legal help. But I was curious if I could just sell my house since I can cash out with no mortgage on it and just pay off the new house with that cash and a little extra that would be needed. The loan officer is obviously making my life very complicated by not taking action so what could I hurt by selling the home and pocketing the money.

The bank would be left in second position on the townhouse and wouldn't have any real security. I feel bad about that but could they sue me? Could I be taken to court? What rights do I have in this situation. It seems that I gave the bank every opportunity to correct the mistake and they didn't do it.

Does anyone have advice or an instructive story of such an event happening to you.

Thanks