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Updated 15 days ago, 11/26/2024

User Stats

5
Posts
2
Votes
Kenneth T.
2
Votes |
5
Posts

Help with this site

Kenneth T.
Posted

I just subscribed to Pro, but I seem to have 2 different accounts: one for this part of the site and another for the store. This happened because this part of the site let me login with my Google account, whereas the store made me set up a manual account.

Now the store doesn't recognize that I'm a Pro member and won't let me download the lease agreement package that I need for California without paying another $99. I'm going to do this tomorrow as I need those forms by Wednesday, but I'm trying to avoid wasting that money (although it's arguable that it's still a good deal).

I've emailed support, but they did not respond within business hours today, so I thought I would ask on here. Does anyone have an idea of how to link my accounts so that the site will let me download the California lease agreement package? Or even a way to download the package without going through the store? I'd greatly appreciate any assistance or input that someone knowledgeable can provide. Thank you.

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