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Business Page


business profile image

The Azzam Group

Agent
4.8 stars
131 Reviews

Markets served


Pepper Pike, OH
Valley View, OH
Richmond Heights, OH
Warrensville Heights, OH
Newburgh Heights, OH
University Heights, OH
Lyndhurst, OH
Seven Hills, OH
Mayfield Heights, OH
Maple Heights, OH
Cuyahoga Heights, OH
Cuyahoga Falls, OH
Fairview Park, OH
South Euclid, OH
East Cleveland, OH
Brooklyn, OH
Brook Park, OH
Olmsted Falls, OH
Middleburg Heights, OH
Broadview Heights, OH
Independence, OH
Beachwood, OH
Bay Village, OH
Shaker Heights, OH
Solon, OH
North Royalton, OH
Berea, OH
Euclid, OH
Strongsville, OH
Parma Heights, OH
Parma, OH
Rocky River, OH
Lakewood, OH
Cleveland Heights, OH
Bedford, OH
Chagrin Falls, OH
North Olmsted, OH
Westlake, OH
Bedford Heights, OH
Garfield Heights, OH
Akron, OH
Cleveland, OH

More ways to connect


440-503-9609

About us


WE ARE YOUR BRR/ TURNKEY/ AND FULL SERVICE SPECIALISTS FOR THE CLEVELAND AREA.

Michael Azzam is a lifelong Cleveland area resident driven by his passion for helping people. Before beginning his career as a realtor, Mike helped others through his work as a registered nurse. Now he focuses his passion for people on navigating his clients through the complexities of the real estate market. Mike’s meteoric career spans nearly a decade and he now leads the #2 ranked mid-sized team in the U.S, The Azzam Group. Among numerous accolades throughout his career, Mike is the recipient of the RE/MAX Lifetime Achievement and RE/MAX Hall of Fame awards. The Azzam Group is ranked #1 in Ohio in total transactions in Ohio for 2022 and has achieved the highest RE/MAX club level, the Pinnacle Club Team award. Mike is the co-owner of RE/MAX Haven Property Management Division, founder of Azzam Turnkey and co-founder of Onyx Title. With clients across the U.S. and in over 19 countries and with over 500 transactions in 2022 alone, Mike has seen every type of deal imaginable. With his immense knowledge of real estate, he acts as a trusted guide and valuable resource for both local and international clients alike.

Specialties


Other Agents

Commercial
Residential

Reviews (131)


4.8 stars
131 Reviews
4.8 stars
130 Reviews
1.0 star
1 Review

reviewer image
5.0 stars
|
3 weeks ago
Reviewed by Stephen Berry
Working with Chris from the Azzam Group to purchase our dream home was an exceptional experience from start to finish. Chris demonstrated exceptional professionalism and dedication throughout the entire process. Not only did he secure our dream home for us at a fantastic price, but he also maintained consistent communication, reaching out daily to keep us informed and address any concerns we had. Chris's attention to detail was impressive. He meticulously stayed on top of the seller to ensure that all necessary repairs were completed to our satisfaction. His thoroughness ensured that every aspect of the transaction was handled efficiently and effectively, leaving us confident that we were purchasing a home that met all of our expectations. Overall, we couldn't be happier with our experience working with Chris. His expertise, diligence, and commitment to customer satisfaction truly set him apart. If you're looking for a real estate agent who will go above and beyond to help you find your perfect home, we highly recommend Chris and the Azzam Group without hesitation.
reviewer image
5.0 stars
|
3 weeks ago
Reviewed by Ky T
I had the pleasure of working with Chris from the Azzam Group to list my home, and I couldn't be happier with the outcome. Chris exceeded my expectations by securing a sale price that surpassed what I had anticipated. His professionalism and dedication were evident throughout the process. I highly recommend Chris and the Azzam Group to everyone looking to sell their home.
reviewer image
5.0 stars
|
a month ago
Reviewed by John Figueiredo
Azzam group is incredible! I'm buying properties across the country and this team is hands down the best and most professional team that I've worked with and sets the standard when it comes to professionalism, integrity, and being great partners to work with. Mike the owner is a high integrity business owner and my agents Steve Flores and Catherine Cain are top notch and helping to source, close, and rehab multiple properties per week for my team. They are vertically integrated from sourcing off market deals, brokerage for on market, and a property management group that manages 2,500 properties with a 2.4% vacancy rate. I don't give complements lightly and I can honestly say this team is the REAL DEAL and I wish every market I was buying in had an Azzam group.
reviewer image
5.0 stars
|
3 weeks ago
Reviewed by Jeff Lin
I recently worked with Ryan Walsh on the sale of my 4-plex involving a 1031 exchange, and I couldn't be more pleased with the experience. Despite some hiccups along the way and the added challenge of me traveling overseas, Ryan ensured that everything went through smoothly. He was on top of everything, providing timely updates and even following up with the loan status for the buyers to ensure we closed on time after a second extension. Ryan was always available to answer my questions and address any concerns, providing clear and timely updates throughout. His proactive approach and negotiation helped navigate and resolve any issues that arose. Thanks to Ryan's hard work and perseverance, we successfully completed the sale transaction. I highly recommend Ryan to anyone in need of a experienced and reliable real estate agent. His commitment to his clients and exceptional service truly set him apart. Five stars well deserved!
reviewer image
5.0 stars
|
3 months ago
Reviewed by Darshan Dabir
Chris is incredible. He helped me take care of a very difficult real estate transaction recently. There were many issues that needed to be resolved to make it work. He patiently and professionally helped me resolve all the concerns resulting in the successful sale of the properties. Highly recommend Chris and his team!
reviewer image
5.0 stars
|
5 months ago
Reviewed by Jessica Jaeger
We initially chose The Azzam Group based on their experience in investment properties as well as their in-depth knowledge of the NE Ohio area. Mike reached out immediately upon our inquiry in which we had a phone conversation with him to discuss our needs. We covered a lot of information and felt as he was very thorough in determining what we were looking for. Shortly after, he referred us to Chris to help with our search as he is familiar with the specific area where we were looking to purchase. Chris also reached out immediately to set up a search and we started looking at properties quickly. Chris was flexible with our limited schedule and offered helpful advice when visiting properties. Once we found a property to purchase, the process was seamless and Chris answered all of our questions throughout. We highly recommend The Azzam Group and were impressed by their communication and knowledge. We look forward to using them in the future!
reviewer image
5.0 stars
|
6 months ago
Reviewed by Adriana Bell
I had a great experience with Azzam group. As a new investor, I was very interested in finding a one stop place to start my real estate journey. Mike was very knowledgeable of the market. I was assigned to Ryan Dickson as my realtor. Ryan was great. He was very patient with me. He educated me about this market and what makes a good investment. He negotiated with the seller and got me seller credits and he was keeping informed of everything going on with the house and contract. I am very happy with this group and can’t wait to continue investing with them
reviewer image
5.0 stars
|
4 weeks ago
Reviewed by Adam Steinberg
I work with Ryan Walsh to sell a property in Canton. He was beyond awesome. Got me the price I was looking for and the process was super smooth. Will definitely work with him again.
reviewer image
1.0 star
|
23 days ago
Reviewed by Ryan Brouwer
I recommend that you stay away from the Azzam Group and RE/MAX Haven. My wife and I are new out of state investors and I reached out to Michael Azzam in mid-November 2022. At first, he communicated well, but after only 2 weeks of sending some emails back and forth, he said that his group did not "have the bandwidth" to provide us with "adequate support/availability". I tried replying back after that email and he just ghosted me. I thought this was really odd considering that we were simply looking at 1-4 unit properties to purchase in Cleveland and I found it hard to believe that with a whole team of agents, they were unable to help us purchase some property. A real head scratcher. The only thing I can think of is that he did not want to be bothered to answer questions that we had about the process. With regard to RE/MAX Haven Property Management, you should know that they are part of the Azzam team. We got in touch with them and Gabrielle Gratz was out contact person. She was pretty good at communicating at the beginning (we began talking with her around the time we started talking with Michael), but she was not good about responding to emails and we pretty much had to call her to get a response. When she was on the phone, she spoke very quickly and sounds very salesy. Anyways, we felt like what they had to offer for management seemed fair and we still wanted to proceed to use them even though we did not have a good experience with Michael Azzam. Over the course of the past couple of months, we stayed in touch with Gabrielle and kept her informed each step of the way once we made offers on properties and got them under contract. Everything was going along just fine until the other day, two weeks before we are scheduled to close on our properties. Last week starting Tuesday, I sent her multiple emails and left her multiple voicemails to try to figure out the logistics of getting our properties under their management and rent ready once we closed. She did not respond until Friday and what she sent me was an email that said we could talk Monday and to schedule an appointment with her via her Calendly link. I went ahead and scheduled an appointment as she directed. Monday came and I called her at the scheduled time and it went straight to voicemail. I emailed her and got no response. She no call/no showed me, which is super unprofessional. I was able to get the email address for the property manager David Terbeek and I contacted him about the situation to find out what was going on. Well he didn't provide and explanation or answer my questions and instead he let me know that they are not currently taking on new clients! ARE YOU KIDDING ME?! After all this time of communicating with Gabrielle and having a plan to use them as our management company, they let me know two weeks before closing that they can't take on new clients? Absolutely ridiculous.
reviewer image
1.0 star
|
23 days ago
Reviewed by Ryan Brouwer
I recommend that you stay away from the Azzam Group and RE/MAX Haven. My wife and I are new out of state investors and I reached out to Michael Azzam in mid-November 2022. At first, he communicated well, but after only 2 weeks of sending some emails back and forth, he said that his group did not "have the bandwidth" to provide us with "adequate support/availability". I tried replying back after that email and he just ghosted me. I thought this was really odd considering that we were simply looking at 1-4 unit properties to purchase in Cleveland and I found it hard to believe that with a whole team of agents, they were unable to help us purchase some property. A real head scratcher. The only thing I can think of is that he did not want to be bothered to answer questions that we had about the process. With regard to RE/MAX Haven Property Management, you should know that they are part of the Azzam team. We got in touch with them and Gabrielle Gratz was out contact person. She was pretty good at communicating at the beginning (we began talking with her around the time we started talking with Michael), but she was not good about responding to emails and we pretty much had to call her to get a response. When she was on the phone, she spoke very quickly and sounds very salesy. Anyways, we felt like what they had to offer for management seemed fair and we still wanted to proceed to use them even though we did not have a good experience with Michael Azzam. Over the course of the past couple of months, we stayed in touch with Gabrielle and kept her informed each step of the way once we made offers on properties and got them under contract. Everything was going along just fine until the other day, two weeks before we are scheduled to close on our properties. Last week starting Tuesday, I sent her multiple emails and left her multiple voicemails to try to figure out the logistics of getting our properties under their management and rent ready once we closed. She did not respond until Friday and what she sent me was an email that said we could talk Monday and to schedule an appointment with her via her Calendly link. I went ahead and scheduled an appointment as she directed. Monday came and I called her at the scheduled time and it went straight to voicemail. I emailed her and got no response. She no call/no showed me, which is super unprofessional. I was able to get the email address for the property manager David Terbeek and I contacted him about the situation to find out what was going on. Well he didn't provide and explanation or answer my questions and instead he let me know that they are not currently taking on new clients! ARE YOU KIDDING ME?! After all this time of communicating with Gabrielle and having a plan to use them as our management company, they let me know two weeks before closing that they can't take on new clients? Absolutely ridiculous.
reviewer image
5.0 stars
|
3 weeks ago
Reviewed by Stephen Berry
Working with Chris from the Azzam Group to purchase our dream home was an exceptional experience from start to finish. Chris demonstrated exceptional professionalism and dedication throughout the entire process. Not only did he secure our dream home for us at a fantastic price, but he also maintained consistent communication, reaching out daily to keep us informed and address any concerns we had. Chris's attention to detail was impressive. He meticulously stayed on top of the seller to ensure that all necessary repairs were completed to our satisfaction. His thoroughness ensured that every aspect of the transaction was handled efficiently and effectively, leaving us confident that we were purchasing a home that met all of our expectations. Overall, we couldn't be happier with our experience working with Chris. His expertise, diligence, and commitment to customer satisfaction truly set him apart. If you're looking for a real estate agent who will go above and beyond to help you find your perfect home, we highly recommend Chris and the Azzam Group without hesitation.
reviewer image
5.0 stars
|
3 weeks ago
Reviewed by Ky T
I had the pleasure of working with Chris from the Azzam Group to list my home, and I couldn't be happier with the outcome. Chris exceeded my expectations by securing a sale price that surpassed what I had anticipated. His professionalism and dedication were evident throughout the process. I highly recommend Chris and the Azzam Group to everyone looking to sell their home.
reviewer image
5.0 stars
|
a month ago
Reviewed by John Figueiredo
Azzam group is incredible! I'm buying properties across the country and this team is hands down the best and most professional team that I've worked with and sets the standard when it comes to professionalism, integrity, and being great partners to work with. Mike the owner is a high integrity business owner and my agents Steve Flores and Catherine Cain are top notch and helping to source, close, and rehab multiple properties per week for my team. They are vertically integrated from sourcing off market deals, brokerage for on market, and a property management group that manages 2,500 properties with a 2.4% vacancy rate. I don't give complements lightly and I can honestly say this team is the REAL DEAL and I wish every market I was buying in had an Azzam group.
reviewer image
5.0 stars
|
3 weeks ago
Reviewed by Jeff Lin
I recently worked with Ryan Walsh on the sale of my 4-plex involving a 1031 exchange, and I couldn't be more pleased with the experience. Despite some hiccups along the way and the added challenge of me traveling overseas, Ryan ensured that everything went through smoothly. He was on top of everything, providing timely updates and even following up with the loan status for the buyers to ensure we closed on time after a second extension. Ryan was always available to answer my questions and address any concerns, providing clear and timely updates throughout. His proactive approach and negotiation helped navigate and resolve any issues that arose. Thanks to Ryan's hard work and perseverance, we successfully completed the sale transaction. I highly recommend Ryan to anyone in need of a experienced and reliable real estate agent. His commitment to his clients and exceptional service truly set him apart. Five stars well deserved!
reviewer image
5.0 stars
|
3 months ago
Reviewed by Darshan Dabir
Chris is incredible. He helped me take care of a very difficult real estate transaction recently. There were many issues that needed to be resolved to make it work. He patiently and professionally helped me resolve all the concerns resulting in the successful sale of the properties. Highly recommend Chris and his team!
reviewer image
5.0 stars
|
5 months ago
Reviewed by Jessica Jaeger
We initially chose The Azzam Group based on their experience in investment properties as well as their in-depth knowledge of the NE Ohio area. Mike reached out immediately upon our inquiry in which we had a phone conversation with him to discuss our needs. We covered a lot of information and felt as he was very thorough in determining what we were looking for. Shortly after, he referred us to Chris to help with our search as he is familiar with the specific area where we were looking to purchase. Chris also reached out immediately to set up a search and we started looking at properties quickly. Chris was flexible with our limited schedule and offered helpful advice when visiting properties. Once we found a property to purchase, the process was seamless and Chris answered all of our questions throughout. We highly recommend The Azzam Group and were impressed by their communication and knowledge. We look forward to using them in the future!
reviewer image
5.0 stars
|
6 months ago
Reviewed by Adriana Bell
I had a great experience with Azzam group. As a new investor, I was very interested in finding a one stop place to start my real estate journey. Mike was very knowledgeable of the market. I was assigned to Ryan Dickson as my realtor. Ryan was great. He was very patient with me. He educated me about this market and what makes a good investment. He negotiated with the seller and got me seller credits and he was keeping informed of everything going on with the house and contract. I am very happy with this group and can’t wait to continue investing with them
reviewer image
5.0 stars
|
4 weeks ago
Reviewed by Adam Steinberg
I work with Ryan Walsh to sell a property in Canton. He was beyond awesome. Got me the price I was looking for and the process was super smooth. Will definitely work with him again.

Our Team


Michael Azzam
Agent