A Bigger Pockets's lender's mortgage being moved 2x per month to abusive servicers

I previously used a local bank for financing, and they continued servicing the loan since I got it. They also give me a really nice checking account due to having loans with them. But, a lender from the bigger pockets website was able to get me a better rate and better terms for my next property, so I went with her loan. Since then, however, it's being bounced between servicers multiple times per month. This would not be a big issue, except the fact that I need to spend like 4 hours figuring out how to set up autopay with each new servicer each time — their websites don't work properly, their support is useless, and the support takes multiple days to respond to written communication. So far two of them even tried to get me to pay a $5 per payment fee and it took a god damn CFPB complaint to get them to give me, in writing, a procedure to pay without the per payment fee. If refinancing was free, I'd definitely refinance to the local bank at this point despite a slightly higher interest rate.