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Nicole Thyne
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SMS messaging for cleaner

Nicole Thyne
Posted May 1 2024, 20:53

Hello!

We are currently using Lodgify PMS to manage our 5 STRs but one big missing feature is the ability to send a SMS to our cleaners on bookings, cancellations and day before checkouts.  I can’t find an add on solution that handles this either.  Other PMS seem to do this (hospitable and host tools).  

Our cleaner is insisting on this communication via SMS and not using a separate app (like Lodgify PM module or turbo).

We cannot continue to handle this manually.  Is anyone aware of a solution that will handle this?

Please let us know.

Thank you!

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Michael Baum
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#2 Short-Term & Vacation Rental Discussions Contributor
  • Olympia, WA
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Michael Baum
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Replied May 1 2024, 22:13

Wish I could help @Nicole Thyne. Are you will to change PMS to get that help?

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Nicole Thyne
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Nicole Thyne
Replied May 2 2024, 03:47
Quote from @Michael Baum:

Wish I could help @Nicole Thyne. Are you will to change PMS to get that help?

Yes if we have to.  What do you suggest?
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John Underwood
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John Underwood
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  • Greer, SC
Replied May 2 2024, 05:40

It is easy to set up a shared Google calendar that is synchronized with Vrbo and Airbnb. 

This is free.

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Andrew Steffens
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Andrew Steffens
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  • Tampa, FL
Replied May 2 2024, 07:11

We have an entirely too complex PMS for 5 units (Streamline - used on typically 50+ unit portfolios).  However, Guesty does (did) offer this when we used it years ago.  I would do what John says and if that does not cover it then look into Breezeway or EZCare.  They are cleaning/maintenance specific tools.

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Jeremy Jareckyj
  • Real Estate Agent
  • Salt Lake City, UT
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Jeremy Jareckyj
  • Real Estate Agent
  • Salt Lake City, UT
Replied May 2 2024, 09:19

I use IGMS. it sends SMS notifications to my cleaners whenever there are changes 

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Kate Stoermer
  • Rental Property Investor
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Kate Stoermer
  • Rental Property Investor
Replied May 2 2024, 10:12

Guesty does this, but I wonder if you can create a Zapier? I've never tried to look at if it can do texts, but it seems like something that a product like that could do... but the idea of a shared google calendar and calendar notifications might be good... 

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Sarah Kensinger
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Sarah Kensinger
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Replied May 2 2024, 19:08

I few platforms that might help...Breezeway, Turno, or Resort Cleaning.